Frequently Asked Questions
Find answers to common questions
How do I know which size to order?
We provide detailed measurements for every garment on its product page. If you are between sizes, we recommend sizing up for a relaxed fit or contacting us for specific fit advice.
Are your products authentic?
Yes, Canoe Club is an authorized retailer for every brand we carry. All products are 100% authentic and sourced directly from the manufacturers.
Do you offer international shipping?
We ship to most countries worldwide via DHL Express. Shipping rates and duties are calculated at checkout based on your location.
Can I cancel or modify my order?
Orders are processed quickly, but if you contact us within one hour of placement, we will do our best to accommodate changes or cancellations.
How should I care for raw denim?
We recommend wearing your denim for as long as possible before the first wash to develop unique fades. When necessary, hand wash cold and hang to dry.
Do you restock sold-out items?
Many of our seasonal items are limited runs and will not be restocked. However, core collection items are replenished regularly. Sign up for back-in-stock notifications on the product page.